Electronic Medical Records can improve the monitoring, evaluation, efficiency and quality of clinical services. Implementation in a small rural clinic setting poses significant challenges.
Overview
Implementation in a rural, resource-deprived environment is challenging, owing to issues in hardware and software support, electricity reliability, low computer literacy, and lack of interfaces in non-English languages. Nyaya Health aims to implement an EMR that has the following characteristics:
- able to be utilized by all providers, from physicians to midwives to community health workers
- integrated across sites of clinical care (central hospital, satellite clinics, home-based care)
- easily implementable in our setting; i.e., requires little software maintenance and minimal hardware requirements and does not require an on-site programmer
- easily modifiable as new clinical needs arise
- accessible to our global board of directors for evaluation and technical assistance
- rapidly de-identifiable and sync-able with public, online databases for transparency and collaboration
- rapidly sync-able with public reports, charts, and graphs that are accessible to individuals without an epidemiological or database background.
- underlying software code be open-source
- scalable to other sites throughout Nepal, including at government clinics
Action Steps
Initial Phases
In the initial roll-out of clinical services, Nyaya Health made the strategic decision to implement a "comprehensive patient database" rather than a true EMR. This is implemented using Microsoft Access. These data are used by our team to dialogue about improving clinical quality. The database includes:
- patient reqistry
- outpatient visit notes
- registries of specific programs (e.g., TB, HIV, malnutrition, antenatal care, and safe delivery)
- registry of CHW services
- pharmaceuticals prescribed
EMR Evaluation and Piloting
We need to develop a customized EMR that is feasible in our setting and test it out with our staff. We need to:
- develop a provider interface that ideally would require only literacy in Nepali and minimal computer literacy
- pilot this interface with our midwives
- set up a program for data extraction and analysis
- set up the necessary computing/networking infrastructure
EMR Financial Planning
What are the costs of EMR implementation, including:
- hardware: laptops, servers, screens
- software: costs of any ancillary software, including the operating system of the computer
- personnel: upfront costs of programmer, then costs of maintenance personnel, including those who have a programming/technical background and who are lay persons.
EMR Roll-out
Ideally, we would aim for implementation in the summer of 2009. Nyaya has currently customized a version of PatientOS for testing at its site.
Notes on EMR Options
OpenMRS
OpenMRS (http://openmrs.org/wiki/OpenMRS). Characteristics:
- is widely used by international health groups
- has a large community developing it
- specifically aimed at developing world
- well-funded project, important for a free, open-source program
- designed more for a hiv/tb cohort studies than as a true EMR that is entered in and utilized by providers
- difficult user interface and a number of
- troublesome bugs that require a large IT team
- functional restrictions: not yet any kind of patient registration module built into OpenMRS, meaning that creating new patients isn't a registration-workflow friendly process. Also, there's not a pharmacy system in OpenMRS yet either.
- not rapidly updated by lay persons, which is essential for a small clinic with evolving clinical needs
Patientos
Patient OS (http://www.patientos.org). Characteristics:
- fully customizable by a lay person, including updating all med supply lists and pharm lists and lab lists using just .csv files.
- designed in XML allowing for customized interfaces
- less computer-resource-intensive
- implementable by a non-technical team
- only has a few developers at most working on it
Baobab
http://www.baobabhealth.org/
List of open-source EMR software systems:
http://en.wikipedia.org/wiki/List_of_open_source_healthcare_software#Electronic_health_or_medical_record
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